
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Valley Veterinary Group, located in Reading, is a notable veterinary clinic that also serves as a Veterinary Nurse Training facility. The clinic has received mixed reviews, which should be considered carefully by potential clients. On Google Maps, Valley Veterinary Group holds a 4.1-star rating based on 14 reviews. While this rating is above average, the relatively small number of reviews suggests that individual experiences may vary.
The written reviews present a varied picture. Positive feedback highlights the clinic’s professionalism and compassionate care. Danielle, who rated the clinic 5 stars, commended the team for their wonderful service over several years with her dogs. Lorraine Gray also offered a glowing 5-star review, praising the practice for their excellent treatment of her dog with pancreatitis, emphasizing the staff's understanding and compassionate approach.
Conversely, there are critical reviews that highlight concerns about pricing and customer service. Ian Wigmore expressed disappointment after a change in staff, citing a perceived shift in the clinic's focus towards profit rather than animal care. Similarly, Ajith Hettiaratchy, who gave a 1-star review, expressed frustration over a costly telephone consultation and communication issues.
Overall, Valley Veterinary Group appears to have a dedicated and compassionate team, with strong endorsements from several long-term clients. However, potential clients should be aware of some concerns regarding costs and customer service, which might influence their decision. Transparent pricing is not detailed on their website, so it is advisable for prospective clients to inquire directly for specific cost information.
Veterinary nurse training provided
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