Harrison Family Vets

Harrison Family Vets describes itself as a family-owned, independent practice and highlights Fear Free Veterinary Practice Certification. The website points to a modern, well-equipped clinic (on-site lab, x‑ray, ultrasound and operating theatres) designed to reduce stress, including separate dog and cat wards.

Recent reviews strongly echo that low-stress setup: owners mention being kept away from other animals in separate sections, and staff taking extra time with anxious or reactive pets (including a fearful rescue dog leaving with a “tail wagging”). Several reviewers also describe clear, unhurried communication, plus practical touches like WhatsApp messaging for easier contact and a calm clinic environment.

There is also a sharp negative outlier: one reviewer describes “incompetent and unprofessional service” and alleges dissatisfaction with the complaints process, while most other recent reviews are very positive.

Services

From the clinic website and recent reviews, the following are explicitly mentioned

•Routine consultations
•Complex surgery (described on the website)
•Diagnostic facilities on-site: laboratory testing, x‑ray and ultrasonography
•Separate dog and cat wards (website) and an environment designed to reduce stress (reviewers describe being kept away from other animals)
•At-home euthanasia (described in one review), with owners saying they didn’t feel rushed

Pricing

•Total Wellness Plan: “from as little £6 a week for dogs,” with the website also claiming “saving over £400 per year” (no further inclusions detailed in the information provided)

People

•Yvette (vet): repeatedly named in reviews for gentle handling and taking time to keep cats calm (one owner mentions she played piano music and gave treats). Another owner appreciated feeling listened to and not judged when discussing a natural/homeopathic approach.
•Paul (vet): named positively alongside Yvette as a “highly professional” vet (no specific case details given beyond communication and care).
•Kayla (receptionist): described as friendly and efficient.
•Admin team: praised for helping keep cat visits calm and reducing owner anxiety (specific actions not detailed).

Reviews

4.8 stars from 197 reviews. “”

•Calm, low-stress setup is a recurring point: separate areas/sections to avoid other animals; multiple comments about keeping cats calm and helping anxious owners too.
•Time and patience with fearful pets: one owner reports a fearful rescue dog had a pressure-free first visit and came out visibly happier.
•Clear explanations and communication: reviewers mention vets explaining things “very clearly,” and one notes WhatsApp as a convenient way to stay in touch.
•End-of-life care: one review describes an at-home euthanasia where they “didn’t feel rushed,” plus a condolence delivery afterwards.
•A minority of feedback conflicts with the above: one reviewer alleges incompetence/unprofessionalism and dissatisfaction with how complaints were handled.

Reviews for Harrison Family Vets

Note: Showing the 5 most recent Google reviews out of 197 we track in total. Recent reviews may not be representative of overall sentiment.

Take the information and take what you want from it

in the last week

We took our elderly cat to Harrison’s on a Saturday, and from the moment we arrived the environment felt calm, quiet, and genuinely reassuring. The practice is thoughtfully set out with small, separate sections, meaning you’re kept away from other animals something I found incredibly considerate, especially for an older and more vulnerable pet. We were seen by a vet called Yvette, who was nothing short of wonderful. She was so gentle and tender with our girl, treating her with real compassion and dignity. What meant the most to us was that she did not dismiss or judge us for choosing a more natural, homeopathic approach to healing her injury. In the past, we’ve been made to feel spoken down to or scolded for this by other vets, but here we were listened to, respected, and supported. Our experience at Harrison’s truly exceeded our expectations. Most importantly, they saw our cat as an individual not just her age and were focused on helping her, not writing her off. I honestly couldn’t recommend Harrison’s highly enough.

Louise Haylock

a week ago

Excellent vet practice, kind, caring, knowledgeable and professional Would highly recommend

Veena “Vee”

a month ago

Always lovely visits, know how to keep my cat calm and reduces my anxiety too. Staff are beyond amazing esp the admin staff

jasmine cowan

I

Jason Seewoodhary

Very poor and extremely incompetent and unprofessional service from Harrison’s vet such and I do not recommend them. I formally referred them to their professional regulator, namely, the Royal College of Veterinary Surgeons, as they whitewash complaints and do not investigate them fairly, impartially, competently or properly and exonerate themselves. I do not trust them with my dog and am extremely dissatisfied and disappointed with them.

Nyree Brunger

I have a very large breed dog that even though he hadn't done anything wrong our previous vet was scared of. Hes a rescue so needs lots of time, patience and encouragement. After a bad experience at our previous vets we decided to change to a no fear vet and found Harrisons. He had his 1st visit this week and came out with his tail wagging. There was no pressure and he was made to feel completely comfortable. I can't recommend enough, if you have a fearful dog

VICKI B

2 months ago

Superb vet clinic. Truly caring and highly professional vets work here (Yvette and Paul)! Kayla is a friendly and efficient receptionist. My cat was previously treated by another vet practise in Woodley who were awful. The change was the best thing I did. I just wish I had been with Harrington’s before when my cat fell ill. They spent time getting to know my cat. Making her feel relaxed. Yvette even played piano music and gave her treats! The vets explain everything very clearly. They have WhatsApp, making contact so much easier. Harrington’s are an outstanding veterinary practise with such wonderful staff. Completely faultless. The reception is very clean and has a fresh feeling. It’s a great lay out, again to help relax your beloved pets. (Pic attached) I highly recommend Harrington’s they’re the best!

Abbie Elizabeth Lambden

3 months ago

Leaving a review on behalf of my grandparents Marje & Jim: “We were very satisfied with the care and service we received for our little dog Mckenzie at this vets. The team were always professional, kind, and carried themselves with great compassion — even during the most difficult times. They made a very hard experience that bit more bearable with their support and empathy. We wouldn’t hesitate to return if we get another dog in the future. Thank you.”

Lucy Ann

4 months ago

We have just lost our beloved cat Otto, and Harrison’s have been amazing throughout his short illness. They came out to us to carry out his at home euthanasia and were so lovely, we didn’t feel rushed at all and Otto went peacefully in the sun on the lawn in our garden. We have just had a delivery from them to send their condolences which has honestly blown us away. Thank you so much for caring for our precious boy at a time that was so difficult for us. I know our dog Nutmeg is in good hands for whatever she may need. Thank you xx