Goring Veterinary Centre – Vets in Reading
Clinic Overview
Goring Veterinary Centre, located in Reading, is well-regarded for its compassionate and professional veterinary services. With a strong Google Maps rating of 4.8 stars from 57 reviews, the clinic demonstrates a high level of customer satisfaction. The centre is notable for its role as a Veterinary Nurse Training facility, indicating a commitment to quality and education in veterinary care.
The clinic's team, frequently praised in reviews, includes individuals like Jo, Rachel, Connor, and Emma, who contribute significantly to the centre's positive reputation. Reviewers consistently highlight their empathy, professionalism, and the exceptional care provided to pets, even in challenging circumstances such as end-of-life care. For example, Leanna Palmer and Sarah Minihan commend the team for their support and kindness during difficult times with their pets, emphasizing the centre's ability to provide dignified and compassionate care.
However, not all experiences have been positive. A critical review from Haroon Rafique details an instance of poor communication and professionalism, highlighting a missed appointment and lack of follow-through, which resulted in inconvenience and distress. This feedback suggests room for improvement in customer communication and service consistency.
Overall, Goring Veterinary Centre is highly recommended for its dedicated team and quality care, though it may benefit from addressing occasional lapses in communication to maintain its excellent reputation. While transparent pricing details are not available, the clinic's focus on training and education underscores its commitment to maintaining high standards in veterinary care.
Special Services
Animals Treated at Goring Veterinary Centre
Animals We Treat
Companion Animals
Opening Hours – Goring Veterinary Centre
Opening Hours
Hours
Reviews for Goring Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 57 we track in total. Recent reviews may not be representative of overall sentiment.
Leanna Palmer
4 months ago
I’ve been coming here for as long as I can remember. Jo and team have been amazing with my little dog Millie who was diagnosed with cancer back in March. They have been so supportive and go above and beyond. Thank you Jo and team💓
Sarah Minihan
6 months ago
Last week, out of the blue, we had to have our beautiful dog, Jess, put to sleep. The whole team at the vets went out of their way to help us make such a horrid situation a little easier. From their love and kindness to Jess, affording her every dignity they possibly could, to their empathic, patient and gentle treatment of us, they have been amazing. Not only last week, but they continue to be thoughtful and kind, offering help wherever they can. Jo, Rachel, Connor, Emma and the rest of the team, thank you. And if you ever find yourself looking for a brilliant vets practice, look no further.
Laura Bilbe
2 years ago
Had a really excellent experience there last week with my cat. The lady on the front desk was really friendly and helpful, and the vet was very caring and did a great job trying to figure out why my (terrified of the vet) cat was limping. Highly recommend.
Hilary Warren
3 years ago
Our Border Terrier Rafferty was with Goring Vets for most of his life and they looked after him with great attention and care. All the staff are friendly and relaxed, while being efficient and professional. When Rafferty very sadly had to be put down recently they were sensitive and empathetic and I can thoroughly recommend them as a veterinary practice.
Haroon Rafique
3 years ago
Rude. Disrespectful. Booked a joint vaccination appointment with cat & dog. Told them on the phone car journeys traumatise the cat so we only do it once a year. On the day they missed called us once. We tried calling back 15+ times to no response. No voicemail message. On arrival we sat waiting for over 30 minutes before they decided to tell us that they had cancelled the appointment and couldn't get through to us. We took a day off and traumatised the cat for nothing. We find this rude and unprofessional. Not even a second attempt to contact us, no voicemail, didn't try both numbers. Much to improve.
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