Tilehurst Vets4Pets Ltd – Vets in Reading
Clinic Overview
- Recent feedback is strongly positive overall, with many owners describing the team as kind, efficient, accommodating, and compassionate. - Urgent care stands out in one review, with a dog seen quickly after an attack and the owner praising how both pet and owner were looked after. - Communication remains a clear theme, with reviewers saying vets explain things well and offer options.
Services
- •Consultations and treatment planning: Owners often mention vets taking time to explain findings clearly and talk through different treatment options rather than pushing a single approach.
- •Surgery and follow-up care: Reviews describe pets having surgery carried out at the practice, with owners feeling confident in the treatment, diagnosis, and aftercare.
- •Ongoing medical care: Repeat visits for longer-running issues are mentioned, including treatment for ear infections.
- •Support for nervous or stressed dogs: The team is frequently praised for helping anxious pets cope with examinations, including gradual trust-building over multiple appointments.
- •Prompt care when needed: One owner described their dog being seen immediately after a dog attack, with the team praised for compassion, kindness, and efficiency.
- •Training facility: The clinic is listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are mixed but limited: one recent reviewer was unhappy about an admin charge for insurance verification and ongoing medication costs, while another said the practice felt caring rather than money-focused.
People
- •Dr Michał / Michal / Michael (vet): Frequently praised for being professional, kind, reassuring, and especially good with dogs; several owners mention their pets being happy to see him.
- •Carolyn (vet): Credited with patiently helping a very stressed French Bulldog become more comfortable with examinations over time.
- •Zoe (role not stated): Mentioned positively for helping a nervous dog feel less stressed during visits.
- •Reception team: Often described as cheerful, friendly, welcoming, and helpful, though one reviewer had a poor experience with a receptionist named Max.
Reviews
Google rating: 4.7 stars from 210 reviews.
- •Recent feedback is strongly positive overall, with many owners describing the team as kind, efficient, accommodating, and compassionate.
- •Urgent care stands out in one review, with a dog seen quickly after an attack and the owner praising how both pet and owner were looked after.
- •Communication remains a clear theme, with reviewers saying vets explain things well and offer options.
- •The practice is repeatedly praised for handling nervous or stressed dogs patiently, though there are a small number of negative comments about front-desk manner and administrative charges.
