Tilehurst Vets4Pets Ltd

Tilehurst Vets4Pets Ltd is part of the Vets4Pets group (the website describes practices as “locally owned”). Based on the review detail available, the clinic is frequently used for ongoing dog care (including surgery and repeat problem visits like ear infections), with multiple owners highlighting that vets explain what’s happening and offer options rather than a single fixed plan. Reviews also suggest the team is used to working with nervous or stress‑reactive dogs, with one owner describing gradual trust-building over repeated visits that made examinations possible.

Concrete specifics owners mention include: explanations plus options for treatment decisions; handling a stressed French Bulldog during exams over time; surgery carried out at the practice; and recurring treatment for ear infections.

Services

•Veterinary consultations where vets “explain everything” and discuss options (from owner reports).
•Surgery (mentioned by an owner whose dog “has had surgery here”).
•Treatment for ear infections, including repeat visits for ongoing management (as described in reviews).
•Support for nervous/stressed dogs during examinations, including gradual desensitisation over multiple appointments (reported by one owner).
•Veterinary Nurse Training facility (listed in the clinic data).

People

•Dr Michał (vet): repeatedly named by owners as professional and reassuring; one owner says he helped their dog “so much,” and another says their dog gets excited to see him.
•Carolyn (vet): specifically credited with helping a stressed dog tolerate examinations over time by building trust across visits.
•Zoe (role not stated): mentioned as being “fantastic” with a nervous dog and helping make the visit less stressful.
•Reception team: often described as welcoming and helpful, but one review reports a negative experience with a receptionist named Max, described as rude to both a client and a colleague.

Reviews

Google rating: 4.8 stars from 203 reviews. “”

•Vets are frequently praised for clear explanations and giving options, rather than pushing one route.
•Multiple owners describe positive handling of nervous/stressed dogs, including taking time over repeated visits to build trust.
•Several reviews highlight successful help with ongoing issues (ear infections mentioned) and surgery performed.
•Reception and front‑of‑house experiences are mostly described as friendly and efficient, but there is a direct complaint about rudeness involving a named receptionist.

Reviews for Tilehurst Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 203 we track in total. Recent reviews may not be representative of overall sentiment.

Joanna Ridley

in the last week

My oddball goes to vets for pets they are very good well done to the team of people who work there

Milan Slavkovsky

4 weeks ago

Pauline Nemchak

a month ago

Vets for pets is the best, they always explain everything and give options. Dr Michał is treating my dog and he is always very professional and nice with my dog.

Ally Ally

New receptionist called Max is extremely rude. Not just to me as a customer but he was rude to one of his female colleagues in front of me too.

Piotr Sidor

2 months ago

Tom Lee

3 weeks ago

I’m lost for words im regards to how brilliant this vets is! Receptionists are brilliant and nurses and vets too. Big shout out to Michael one of the vets there, he is literally such a kind bloke and was really reassuring and helpful. He’s literally helped my dog so much and I’ll be forever grateful for his help. Top bloke. Top place. 10/10 all around

Lyndsey Gould

We couldn't have chosen a better vets for our dog to be registered at after we had a bad experience with another local vets. Vets4Pets Tilehurst always go above & beyond & are always so efficient & accommodating. The receptionists are always cheerful, friendly & helpful. In the 4 months our dog has been registered there, he has been treated efficiently with nothing but care & kindness by an overall brilliant team. He gets so excited to visit, especially when he's seeing Michal the vet!

Rebecca Parish

Recommend using this vets. The receptionists, nurses and vets are great. Very welcoming and helpful. You can tell they truly care unlike some vets who just see the £s. Our dogs are well known and loved by the team. Thank you for your advice and hard work as always.

Michelle Barry

3 months ago

I cannot recommend this surgery highly enough. All my dogs have been treated here and my remaining dog, a Frenchie, has real issues with stress and being examined but the staff, especially Carolyn the vet have been amazing with him and gradually Wilson has learned to trust her enough that she can get near him. What used to be a fraught experience is now much better. Wilson has had surgery here and various trips for ear infections and I am always confident with the treatment and diagnosis. Thank you for a great service. You are all heroes.

Michelle Micherone

5 months ago

Vets for Pets was recommended to us when we weren’t completely happy with our previous vet. The transition over has been seamless and the whole staff has gone above and beyond to help us out with whatever we need. As well, Zoe and the lovely gentleman at reception were fantastic with our nervous little girl and made it a lot less stressful for both of us! We will absolutely be staying with them and will be recommending them to friends and family as well.