Tilehurst Vets4Pets Ltd – Vets in Reading
Clinic Overview
- Recent reviews are strongly positive overall, with many owners describing the team as kind, efficient, accommodating, and compassionate. - Clear communication remains a standout theme, with owners saying vets explain everything well and offer options rather than pushing a single approach. - Several reviews mention the practice being particularly good with nervous or stressed dogs, including building trust over repeated visits.
Tilehurst Vets4Pets in Reading is part of the Vets4Pets network. Owners consistently praise the practice for clear explanations, giving treatment options, and handling anxious dogs with patience and care. Recent feedback also highlights compassionate support in urgent situations, alongside confidence in the practice for surgery and ongoing treatment.
Services
- •Consultations and treatment planning: Owners often mention vets taking time to explain findings clearly and talk through different treatment options.
- •Surgery and follow-up care: Reviews describe pets having surgery carried out at the practice, with owners feeling confident in the treatment and diagnosis.
- •Ongoing medical care: Recurring issues such as ear infections are specifically mentioned as being managed over repeat visits.
- •Support for nervous or stressed dogs: The team is repeatedly praised for helping anxious pets cope with examinations, including gradual trust-building over multiple appointments.
- •Prompt care when needed: One recent owner described their dog being seen quickly after a dog attack, with the team praised for compassion and efficiency.
- •Training facility: The clinic is listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are limited, but the overall tone is positive, with one owner specifically saying the practice felt caring rather than money-focused.
People
- •Dr Michał / Michal / Michael (vet): Frequently praised for being professional, kind, reassuring, and especially good with dogs; several owners mention their pets being happy to see him.
- •Carolyn (vet): Credited with patiently helping a very stressed French Bulldog become more comfortable with examinations over time.
- •Zoe (role not stated): Mentioned positively for helping a nervous dog feel less stressed during visits.
- •Reception team: Commonly described as cheerful, welcoming, and helpful, although one review reports a poor experience with a receptionist named Max.
Reviews
Google rating: 4.8 stars from 206 reviews.
- •Recent reviews are strongly positive overall, with many owners describing the team as kind, efficient, accommodating, and compassionate.
- •Clear communication remains a standout theme, with owners saying vets explain everything well and offer options rather than pushing a single approach.
- •Several reviews mention the practice being particularly good with nervous or stressed dogs, including building trust over repeated visits.
- •Front-of-house feedback is mostly very warm, though there is one direct complaint about rudeness from a receptionist named Max.
