Active Vetcare – Vets in Reading
Clinic Overview
Active Vetcare is part of the Active Vetcare Veterinary Group (as described on the group’s website). The practice is set up for routine small‑animal care alongside a broad range of in‑house services (e.g., vaccinations, neutering, dentistry, diagnostic tests/imaging) and also lists referral services (soft tissue surgery, orthopaedics, cardiology). It’s also described in your clinic data as a veterinary nurse training facility.
From the latest reviews available to us, owners most often mention that the team takes time to get to know and reassure pets, explains things clearly (including with a new puppy), and that pets can be seen quickly when unwell—but there are mixed experiences on cost and the number of visits recommended.
Services
Services and capabilities mentioned in the available sources include:
- •Consultations and nurse clinics
- •Vaccinations, parasite control, microchipping
- •Neutering
- •Dentistry
- •Diagnostic tests & imaging
- •Surgery
- •Blood pressure checks
- •Grooming & nail clipping, anal sac expression
- •Six‑month health checks
- •Pet travel documentation (GB)
- •Home visits
- •Care for a wide range of species listed on the website, including dogs, cats, rabbits and small mammals, plus reptiles/tortoises, cage birds, and backyard poultry
- •Website-listed referral services: soft tissue surgery referral, orthopaedic surgery referral, and cardiology referral
- •Emergency care: the website states emergency support is available during normal opening hours by calling the practice; out of hours, clients are directed to an external dedicated emergency service (MiNightVet).
The website also lists Cat Friendly Clinic – Silver and RCVS Client Service Award – Outstanding.
People
No individual clinicians are named in the information provided, but reviewers repeatedly mention the reception team, vet nurses, and vets.
What owners specifically describe:
- •Team members taking time to get to know the animal and reassure them during visits.
- •Clear communication: one owner said the team handled a new puppy well and explained everything clearly.
- •Efficiency when an animal is unwell: one review mentions a kitten was seen quickly when poorly.
Reviews
Google rating: 4.5 stars from 35 reviews.
Themes below are drawn from the latest written reviews available to us.
- •Calm, reassuring handling: multiple owners describe staff taking time to reassure pets and help them feel safe during visits.
- •Explanations and approachability: owners mention staff being approachable, understanding, and explaining care clearly (including for a new puppy).
- •Speed of appointments when needed: one owner reports their kitten was seen quickly when ill.
- •Pricing and visit frequency is contested: some reviewers describe the practice as “fairly priced,” while others report being unhappy with costs and say they were asked to book multiple visits for an issue they felt could be handled in fewer appointments, without an explanation they found adequate.
Special Services
Animals Treated at Active Vetcare
Animals We Treat
Companion Animals
Opening Hours – Active Vetcare
Opening Hours
Hours
Reviews for Active Vetcare
Note: Showing the 5 most recent Google reviews out of 35 we track in total. Recent reviews may not be representative of overall sentiment.
Jane Hale
a year ago
I have used this practice for several of my pets. The receptionist, Vet Nurses and Vets have always been compassionate, helpful and very knowledgeable. They take time to get to know the animal and to reassure them. I feel very safe using them.
Jane Hale
a year ago
I have used this practice for several of my pets. The receptionist, Vet Nurses and Vets have always been compassionate, helpful and very knowledgeable. They take time to get to know the animal and to reassure them. I feel very safe using them.
ed croft
2 years ago
The treatment is ok and the staff are friendly which is why they get any stars at all. The problem is they seem to take advantage of lack of competition as a policy. I cannot drive due to illness so this vet is my only option. I expect to get my license next year and I will be going elsewhere when I can. I have spoken to other dog owners in the village and many travel as far as Woodley to vets after experiencing this practice. I am saddened to say this practice seems to make charges up they go along. My dog has had treatments on holiday at Pets at Home where 1 visit on a drop in is enough. This vet requires 3 booked visits & 60% more money for the same outcome. I have raised this and have not received an adequate explanation. My dogs well being is my priority. He finds visiting vets stressful so keeping the number of visits down is better for him & me. The money is secondary but when can drive I will use Pets at Home. Not good enough I am afraid and I feel exploited.
ed croft
2 years ago
The treatment is ok and the staff are friendly which is why they get any stars at all. The problem is they seem to take advantage of lack of competition as a policy. I cannot drive due to illness so this vet is my only option. I expect to get my license next year and I will be going elsewhere when I can. I have spoken to other dog owners in the village and many travel as far as Woodley to vets after experiencing this practice. I am saddened to say this practice seems to make charges up they go along. My dog has had treatments on holiday at Pets at Home where 1 visit on a drop in is enough. This vet requires 3 booked visits & 60% more money for the same outcome. I have raised this and have not received an adequate explanation. My dogs well being is my priority. He finds visiting vets stressful so keeping the number of visits down is better for him & me. The money is secondary but when can drive I will use Pets at Home. Not good enough I am afraid and I feel exploited.
Laura Kennedy
2 years ago
Always friendly, efficient and fairly priced. The best vets I've experienced so far.
Laura Kennedy
2 years ago
Always friendly, efficient and fairly priced. The best vets I've experienced so far.
Paschalis Vlachos
2 years ago
Good doctors in a friendly environment
Nik Harding
2 years ago
Very good local vets, staff are very helpful and friendly. The animals in their care are well cared for.
Erica Cunningham
3 years ago
Approachable and understanding staff, handled our new puppy brilliantly and explained everything well. Like the fact we can walk there too rather than having to drive. Covid restrictions (mask wearing) are still in place for everyone's safety
becky Maggs
4 years ago
Saw my kitten quickly as he was poorly. She was a very nice vet and same with the nurse/receptionist. Although pricier than others.
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