
Medivet Lower Earley, located in Reading, is a highly regarded veterinary clinic with a strong reputation for excellent care and service. The clinic has achieved an impressive 4.7-star rating based on 229 reviews, indicating a high level of customer satisfaction. The clinic serves as a Veterinary Nurse Training facility, providing a robust environment for both pet care and professional development.
Customer reviews consistently highlight the friendly and professional demeanor of the staff, as well as their responsiveness and attentiveness to both routine and emergency situations. For example, reviewers like Sameer Kishore commend the clinic's efficiency in handling pet insurance claims and proactive communication regarding medication. Others, such as R Church, appreciate the staff's ability to accommodate emergencies without compromising the care of scheduled appointments.
While the feedback is overwhelmingly positive, one reviewer noted a discrepancy between a quoted price and the final charge, although this did not detract significantly from their overall satisfaction with the care provided.
The clinic's commitment to gentle and informed care is evident in the detailed accounts of visits, such as AK's positive first experience with their guinea pigs and SassyS Ssassy's reassurance when their Rottweiler underwent a procedure.
Overall, Medivet Lower Earley stands out as a trusted and compassionate veterinary service provider in Reading, widely praised for its knowledgeable and approachable team.
Note: Showing the 5 most recent Google reviews out of 229 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
I would like to write some positive experiences with Lower Earley branch. Proactively remind me about next collection of medication. Answers all questions over telephone calls. I had to do 2 claims recently and learning about the process, when you raise any claims on pet insurance portal if you give direct branch email, process will be smooth because branch is very responsive once they receive email from insurance provider. Very happy with service.
2 weeks ago
Really friendly staff always happy to help the day I took my cat in they an emergency and they still had time to see my freddy 😊
3 weeks ago
I visited Medivet for the first time for my 2 guinea pigs. Very happy with my experience. Receptionist is friendly and while i was waiting we had a conversation about pets. She also asked me if my pets were ok at the end of the visit which is very kind. In addition the vet was professional and i am happy by the way he examined my pigies. He was calm, patient and answered my questions by providing an explanation. Also he handled them very gently! The only thing i would like to mention is that i was quoted a price over the phone, but i was charged another one.
a month ago
Took my boy King (1 year old Rottweiler) in to be sedated today to have his ears flushed out and I can’t thank you team enough! Everyone was so understanding of how nervous I was about leaving him and if he was going to be ok but I felt at ease knowing they all would take care of him and give him lots of love and affection. Everything went to plan and he was home within 3 hours and he’s sleeping it off, thank you again team! THE BEST VETS!
a month ago
Our bunnies love seeing everyone in the Lower Early branch. Everyone is always friendly, helpful, and knowledgeable. (And if you are a Bun Mum, you know how important that is).
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