Active Vetcare - Oakley | Vets in Reading, Berkshire

Active Vetcare – Oakley in Reading, Berkshire is part of the Active Vetcare Veterinary Group under CVS (not an independent clinic). It offers routine small‑animal care alongside more involved work such as dentistry, surgery and diagnostics, with support for urgent cases and end‑of‑life decisions. Recent owner feedback highlights clear communication, compassionate handling of difficult moments, and practical help with admin and follow‑up.

Services

•General consultations & routine preventative care: vaccinations, parasite control, and regular health checks.
•Nurse clinics and routine support visits.
•Microchipping and microchip scanning: including identification after a pet was found (noted in reviews).
•Dentistry.
•Diagnostics (tests & imaging): listed on the website.
•Surgery: including neutering; a post‑op check is mentioned in reviews.
•Referral services: soft tissue, orthopaedic, and cardiology referral services are listed on the website.
•Exotic animal care: the website lists species including small mammals, reptiles/tortoises, cage birds, and backyard poultry.
•Comfort/maintenance procedures: nail clipping, grooming, and anal sac expression (owners also mention help with “pawdicures” and checking a “stinky bottom”).
•Pet travel documentation (GB): listed on the website.
•Home visits: listed on the website.
•Emergency care arrangements: emergencies are handled via the practice during normal opening hours; out‑of‑hours emergencies are directed to MiNightVet.
•Veterinary Nurse Training facility: indicated in the clinic’s structured data.

Pricing

Published prices suggest the clinic sits above average on price, based on a partial sample of comparable services. Recent reviews focus more on care and communication than on cost.

People

•Kurt (vet): repeatedly praised for compassionate end‑of‑life care and for clearly explaining options while giving owners time to decide.
•Mia (vet): mentioned positively for kind handling and treating pets “as though they are their own,” including anxious cats.
•Diana, Tayla, Ariane (reception team): named as welcoming and supportive, including during stressful situations.

Reviews

Google rating: 4.6/5 from 223 reviews. Recent written feedback is strongly positive, with recurring themes including

•Support through serious illness and euthanasia: clear explanations, time to decide, and compassionate appointments with space to say goodbye.
•Responsiveness and follow‑through: prompt help when owners call with urgent concerns, plus reassurance and support over the phone when managing care at home.
•Organisation and communication: owners frequently mention reminders and staff taking time to talk things through.
•Kindness across the whole team: from reception to clinicians, including patient handling of anxious or reactive cats and help with minor day‑to‑day issues.

Reviews for Active Vetcare - Oakley

Note: Showing the 10 most recent Google reviews out of 223 we track in total. Recent reviews may not be representative of overall sentiment.

Karen Fountaine

3 months ago

One word 'Outstanding' Absolutely fantastic team, I honestly can't thank them enough. X

Sue Avery

7 months ago

Highly recommend Oakley Vets. At the time that pet owners dread, my much loved cat, Missy, had sudden symptoms, then a serious diagnosis and an estimated week left to live. I cannot thank the staff enough for their professionalism, expertise, efficiency, care and empathy, when assessing and treating Missy, and for the support they gave me, as the devastated owner. All the vets took the time to explain and answer questions about the diagnosis and options for treatment. They gave me the facts and gave me time to decide the best option for Missy. Her treatment was able to be managed at home, and enable her to sunbathe in the garden for her week, (she chose to make it 2 weeks), this was back in August. I knew the signs to be aware of, and when it would be time to take her back. In the meantime, gave support and reassurance over the phone, or went out of their way to see Missy asap, on occasions this went past closing time. It was clear when a final decision had to be made but again gave me time, and as much time needed to say goodbye. The additional support that the staff gave me was above expected. Everyone was very kind and caring to both of us. It was so appreciated. The direct contact with the insurers also took a huge amount of stress away from me. I just want to thank you so much for your expertise, time, and care. Missy was so very special and you totally understood.

Shamoly Khatun

Kieran Murphy

10 months ago

I've been taking our cat here for 2+ years and literally every member of staff is a delight, always. So much care and compassion from the reception through to the veterinary clinicians. Everyone's always organised, we're always sent reminders and they always go out of their way to meet you on the level, to chat to you and help. We feel very lucky to have this vet's so close by. Major Tom sends his regards x

Lauren Ayres

1 year ago

Oakley Vets are incredible. From the lovely reception team we've spoken with and met - Diana, Tayla and Ariane to the vet team who have treated our babies as though they are their own, Mia and Kurt - every single person there has been nothing short of wonderful. Thank you to you all for helping us with the silly things like performing pawdicures and having a look at a stinky bottom, for attempting to have a look at our anxious girl who gets aggressive when scared and most importantly for not only improving our Yuki's quality of life but saving her. Absolutely nothing is too much trouble for any of you. Oakley is a kind, wonderful practice and we are grateful for everything you have done for our cats. Thank you so much.

Iulia-Alina Camja

The best veterinary clinic in town! My cat ate a piece of her wool cat ball and I was worried so I called the vet. They immediately addressed the problem and helped me as quickly as possible. It is evident how much they care about their patients. The staff is very patient and kind. I highly recommend this clinic! A special shoutout to the lady who took my call today and helped me with the issue. Unfortunately, I forgot to ask for her name, but she was incredibly helpful—what an angel. Nala is very happy! 😊

Angela Manning

Sadly our much beloved cat Desmond had to be put to sleep on Friday 6 December 2024. I can't praise Oakley Veterinary Clinic highly enough for their care and compassion towards me and Desmond. Kurt the vet who looked after Desmond in the last weeks of his life, was so caring and considerate. Kurt's genuine love of animals was clear as was his compassion to me as an owner, but ultimately he steered me towards making the best decision for Desmond. I will never forget the kindness shown to me when we had let Desmond go. I would highly recommend Oakley Veterinary Clinic for the care they offer pets and their owners.

Tim & Sam Concord

We sadly lost our beloved family cat, Maxine, in a road accident. She was taken to the vets by a local person and after scanning her chip, they called us to give us the sad news - everything was handled with amazing care and professionalism, and without charge hair clippings and a paw print taken. Thank you Oakley Team.

Active Vetcare - Oakley