
#4 Vet in Reading, Berkshire
Companion Care (Reading) Ltd T/A Vets4Pets, located in Reading, is a well-regarded veterinary clinic with a solid 4.3-star rating from 230 reviews. This indicates a generally positive reception from clients, though with some room for improvement. The clinic operates as a veterinary nurse training facility and offers a range of services, including emergency care, as highlighted by clients who appreciate the convenience and quality of care provided.
Customer reviews provide a mixed but overall favorable impression of the clinic. Clients like AK appreciate the ease of booking appointments and the responsive communication via WhatsApp, although they note the high cost of medications. Maria C praises the swift service and informative consultations, suggesting only a larger waiting area for improvement. Long-term clients like Norman Balystock and Jude Mitchell-Hedges emphasize the professional and caring nature of the staff, specifically mentioning Patrycja, Hassan, Irina, and Diane for their dedication and friendly demeanor. Jude mentions the willingness to travel a distance for the clinic's trusted services, underscoring the loyalty Vets4Pets inspires among its clientele.
Karen Roberts shares a positive experience during an emergency visit, highlighting the clinic’s accommodating nature by offering a pet plan that suits different financial situations. She also notes the comforting atmosphere and subsequent decision to switch her pets’ care to this clinic. While some reviews mention areas for improvement, such as examination thoroughness and reception friendliness, the overall tone is positive, reflecting a dependable and customer-focused veterinary service.
Note: Showing the 5 most recent Google reviews out of 230 we track in total. Recent reviews may not be representative of overall sentiment.
3 weeks ago
I visit this clinic for my guinea pigs. I am quite happy so far. Booking an apointment is very easy and doesnt have to be weeks in advance. Also their whatsapp number is awesome for any concerns that might arise. I asked questions and sent videos/pictures and i they got back to me with an answer within a few hours! The vet is also doing a good job when it comes to examining. One things i would highlight is that medication is very expensive. For example eye drops and drops for mites for 2 guinea pigs with the consulation cost 300£! Also although the vet seems like a nice person i feel like that sometimes he rushes the examination process. Lastly it would be nice if reception staff were a little bit more warm and friendly.
2 months ago
Was seen fairly quickly upon arrival for appointment. Vet consultant was informative & prescription was processed swiftly. Only thing i would suggest if to better my review is that the waiting area be a little bit bigger / spacious. Will continue to bring my cats here nonetheless.
3 months ago
We have used Vets4pets in Reading for the last 4 or so years. Patrycja and the rest of the team are exceptionally welcoming and professional and clearly have an underlying interest in the welfare of our pets. Equally we are very thankful with the time taken to explain the procedures our cats have had to take, from recovery to costings.
8 months ago
We’ve been coming here with our 4 cats for 10 years, and have continued to do so despite moving a little distance away. It isn’t the closest vet to us, but we’ve always been very happy with the service there. In particular, Hassan is lovely, as is Irina (who loves cats!), and the nurses and receptionists are kind and helpful (I only know Diane’s name - she’s lovely as are the others. Our kitties mean so much to us, we like to keep using a clinic we feel we know and have confidence in.
8 months ago
Felt very comfortable with all the staff here! after having to find a vets open on a Saturday as my usual vets weren't! The atmosphere round reception is lovely, my puppy wasn't distressed with them. They straight away understood my financial situation offering their pet plan which is amazing! It was an emergency visit for my puppy which turned into registering her and continuing with her required jabs. I will be unregistering my other dog from my usual vets and registering her with vets for pets Reading. I'm really glad I came here and feel more reassured about any treatment and checks for both my dogs. You can do your pet shopping and even get your pooches treated in the grooming parlour! Really good place all in all.
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