Companion Care (Reading) Ltd T/A Vets4Pets – Vets in Reading
Clinic Overview
- Many reviews come from long-term clients, including owners who say they have used the practice for 4 to 10+ years. - Positive themes include kind and compassionate care, friendly staff, clear explanations around procedures and recovery, and being seen fairly quickly for appointments. - Owners also mention easy booking and a useful WhatsApp channel for questions, photos and videos, with replies arriving within a few hours.
Companion Care (Reading) Ltd trades as Vets4Pets in Reading and offers a broad mix of routine, surgical and diagnostic care for cats, dogs and a range of small pets and exotics. The practice also provides WhatsApp support for queries, photos and videos, and its stated out-of-hours care is handled by Vets Now. Recent feedback is largely positive, with many long-term clients, though a small number of reviews raise concerns about pricing, pace of some appointments and one rodent consultation.
Services
- •Routine and preventive care: consultations, prescriptions and medication, microchipping, nurse clinics, weight clinics, nutritional advice, and health plans.
- •Surgery and procedures: cruciate surgery, fracture repair, orthopaedics, soft-tissue surgery, keyhole surgery, anaesthesia, and dentistry.
- •Diagnostics and monitoring: ultrasound, digital X-ray, blood pressure monitoring, biochemistry and haematology testing, plus an in-house laboratory.
- •Hospital and facilities: hospital ward, isolation unit, separate dog and cat wards, separate isolation areas, and separate cat and dog waiting areas. The clinic is also listed as a veterinary nurse training facility.
- •Species treated: cats and dogs as well as rabbits, guinea pigs, other small mammals, reptiles and other exotic pets. Reviews mention visits for cats, dogs, guinea pigs and a mouse.
- •Other services: pet passports / animal health certificates. Out-of-hours emergency care is provided by Vets Now.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review feedback on cost is mixed: some owners say costings are explained clearly, while others describe medication charges as expensive, including one guinea pig visit reported at about £300 including consultation and treatment, and one mouse consultation reported at £112.
People
Reviews name Mr Hassan / Hassan, Irina, Patrycja, and Diane positively, with mentions of kind care, clear explanations and a welcoming manner. One recent review also raises a serious complaint about a consultation with Hassan.
Reviews
The clinic has 4.3 stars from 239 Google reviews.
- •Many reviews come from long-term clients, including owners who say they have used the practice for 4 to 10+ years.
- •Positive themes include kind and compassionate care, friendly staff, clear explanations around procedures and recovery, and being seen fairly quickly for appointments.
- •Owners also mention easy booking and a useful WhatsApp channel for questions, photos and videos, with replies arriving within a few hours.
- •More critical comments focus on expensive medication, some appointments feeling rushed, a small waiting area, and one detailed recent complaint about a rodent consultation and medication dosing.

