
Shinfield Vets, located in Reading, is a well-regarded veterinary clinic with a notable reputation for providing comprehensive care to pets. The clinic is rated 4.4 out of 5 stars based on 270 reviews, indicating a generally high level of customer satisfaction, although there are some mixed experiences.
The clinic offers a range of services, including emergency veterinary services available 24/7 or during extended hours, and it also serves as a veterinary nurse training facility. This suggests a commitment to high standards of care and the development of future veterinary professionals.
Among the written reviews, there are overwhelmingly positive sentiments. Several clients, such as Iris Urazov and Dave Jackson, have commended the clinic for its professional and friendly approach. Iris praises the clinic for handling everything from routine care to surgeries with efficiency and warmth, while Dave appreciates the long-standing relationship he has with the clinic over 30 years, highlighting the supportive and friendly nature of the staff.
However, there are some criticisms, such as from Susanna L, who expressed dissatisfaction with the pricing of follow-up appointments, feeling they were unjustly charged after already significant expenditure. This highlights a potential area for improvement in terms of transparent pricing.
Several clients, like Erica Fortune and Helen Kempster, have mentioned specific positive interactions with the staff, noting their friendliness and expertise. The reviews highlight the staff's dedication to patient care and customer service, making Shinfield Vets a recommended choice for pet owners in the Reading area. Overall, the clinic appears to be a reliable option for pet care, with a few areas for potential improvement in pricing transparency.
Note: Showing the 5 most recent Google reviews out of 270 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
We have been clients for long time. However, the recent treatment for one of our dogs cost £130.00 which I was fine with it, but then few days later I had pay additional £60 for a 5 minute follow up. I was very disappointed as this looks to me a day light robbery. A follow up check should never be charged after spending over hundred pounds for a treatment. I am considering to change and use a different veterinary.
a week ago
Absolutely fantastic vet clinic! Anything from regular upkeep to emergency and surgeries is handled professionally, efficiently and super, super friendly. My mini sausage dog is very fortunate for being cared by this amazing team.
2 weeks ago
Very happy with Shinfield Vets. We have taken all our dogs to this practice over the past 30 years. Over the past 10 years we had a break from owning a dog, but now have a Golden Retriever puppy and we had no hesitation registering with Shinfield Vets. All the staff are so friendly, helpful and supportive. We would certainly recommend this practice.
2 months ago
I'm delighted Shinfield Vets is my local vet practice. The staff are so friendly and supportive. My 2 rescue kittens were quite unwell when I got them, and the vets took such good care of them and are animal lovers themselves which is reassuring. The vets always took time to explain the treatment options and what they would recommend as next steps. Happy to say both kitties are now all healthy! The vets also give great recommendations for overall health and care, including best foods for cats and so on. They are fab!
6 months ago
If you are looking for a vet I can highly recommend Shinfield vets. From the first telephone call to register we were treated with friendliness and courteousness. On visiting the practice we were greeted by a considerate and pleasant receptionist team. The appointment for the consultation was prompt and the Consultant, Alex was knowledgeable, professional and concise. I am pleased that my little Yorkshire Terrier, Molly Meep Meep will be in a caring environment every time we visit.
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