
The Woodley Vet, located in Reading, is a veterinary practice that also serves as a Veterinary Nurse Training facility. With a Google Maps rating of 4.1 stars from 877 reviews, the clinic offers a variety of services, though detailed offerings are not fully listed.
The clinic's overall rating suggests a generally positive reputation, though the reviews present a mixed picture. Michael Faulkner and Majid Nazari offer glowing accounts, highlighting compassionate end-of-life care and professional, supportive staff. Sherif Yagubi praises Ovi and the team for their attentive service. Kirsty Moors has had consistently positive experiences, commending the clinic for its excellent care of her cats.
However, a stark contrast is presented by Mark Comeadow's review, which describes a distressing experience involving avian care. He reports that his bird died following a routine procedure, allegedly due to the use of anesthesia without prior consent or discussion of risks. This incident raises serious concerns about the clinic's approach to avian procedures and communication with pet owners.
Despite the troubling account, the majority of recent reviews reflect satisfaction with the clinic's services, particularly in terms of handling difficult situations with empathy and professionalism. While the overall rating is slightly above average, the significant number of reviews provides a reliable data set. Potential clients are encouraged to consider both the positive and negative feedback when making a decision, particularly regarding avian care. No transparent pricing details are available from the information provided.
Note: Showing the 5 most recent Google reviews out of 883 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
We have come in on multiple separate occasions for different problems with our miniature dachshund and everytime the vet doesn’t have a single clue as to what is wrong. They have even turned to us before to ask what we think is wrong, which you’d think if we knew we wouldn’t be there… they then later come to the conclusion of ‘I think something is wrong but I don’t know what’ proceeding to give us £80-100+ worth of medication for an unknown diagnosis… the vets seem to be very inexperienced and therefore extremely unhelpful. This is not just a once or twice experience, it is every single time we go in. They weren’t even able to diagnose our dogs multiple broken ribs which we later discovered through another vet. Shocking and would avoid at all costs.
a month ago
Avoid. So many issues at that veterinary practice. Little care. Rude and unprofessional staff. Negligence. Suggesting further surgical procedures that was not required - and at an additional £2k charge. Totally avoid!!!
a month ago
They cared for our cat, Kafka, during his last few years, and when he became unwell at sixteen, they helped him pass away with dignity and kindness. During the euthanasia process, they considered his needs and ours at the same time. Nothing ever felt like a task to finish - they created space for us to feel, sometimes with tears in their own eyes. It was a very fragile time for Kafka and for us, and they never added to that fragility. It is a comfort to know that there are still people who genuinely value the work they do.
a month ago
Dr Brogan Patrick and the whole reception team was very kind and professional at our difficult times with our cat. During the entire process they showed great value and shared our feelings. I cant recommend them highly enough!
2 months ago
They are the best vets in the area, really great and friendly customer service, reasonable prices and you can tell the team they have really do care about your pets. I dealt with Rachel when i had an emergency with my cat and she was so sweet and supportive and it all got sorted out asap. Really amazing and have been here numerous times over the years with my cats, would rate it more stars if i could
3 weeks ago
Brought in a bird for simple beak and nail clip, dead in 5 minutes - 0 stars. I brought my pet bird for a routine claw/beak trim, expecting a careful manual trim with an assistant's help. The vet didnt seem to even know about placing a stick a bird’s mouth, clipped her beak too short and bled (had never happened before at home). Staff then took her to a back room and from what I later witnessed sedated her without my consent— with no risks or alternatives were discussed. She died within minutes leaving my son distraught. Just as a reality check, UK research clearly shows avian anaesthesia carries real risks (≈4% anaesthesia-related mortality; risks rises sharply in unwell or older birds, up to ~15.5× higher). They should be consulting owners, explaining risk and given the choice; and if there are age/health concerns (as the vet later claimed), sedation for a basic grooming procedure should be avoided. I could not possibly recommend this practice for avian care. Caveat Emptor, you’ve been warned, I hope they treat other animals better… Interestingly reading other reviews it seems over-use of anaesthesia killing otherwise healthy animals is quite common. Great for Euthanasia though I guess…?
a month ago
I had the very,very sad duty of putting my best friend of 17 years and two months to sleep and I was devastated. Woodley Vets could not have handled it better,later when I picked up her ashes the urn came in a very nice box with a lovely message on the front and card inside and that was put in a very nice carrier bag. I just can't praise them enough. Thank you Woodley Vet.
3 months ago
The staff are really professional, caring and knowledgeable. They are always happy to help and support with any issues pet related. Really happy with the treatment and the care our two cat have received. Absolutely recommended.
6 months ago
Ovi and the team were great. They not only looked after Rocco but they also looked after us with updates. Thank you all for your great service.
a year ago
I have always received an excellent standard of care and support from the vets and reception team for all 4 of my cats! Thank you for being kind, considerate and generally awesome 🥰
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