Two golden retriever puppies

Tilehurst Veterinary Centre

#14 Vet in Reading, Berkshire

4.3
Corporate

Tilehurst Veterinary Centre – Vets in Reading

Updated January 2026
Corporate
Verified Prices (GBP)£Verified Prices

Clinic Overview

Tilehurst Veterinary Centre is part of the Active Vetcare Veterinary Group and is set up as a small-animal practice that also sees a wide range of exotics (including reptiles, birds and backyard poultry). The service list includes referral options (soft tissue surgery, orthopaedics and cardiology), and it’s also a veterinary nurse training facility. The website states Cat Friendly Clinic (Silver) and an RCVS Client Service Award – Outstanding.

From the latest reviews available, owners describe very different experiences: several praise clear communication and compassionate support (including end-of-life care), while multiple reviewers report shock at medication/test pricing (with repeated examples of an £111 antibiotic charge) and one describes their cat being handled roughly during paw cleaning.

Services

Services and capabilities mentioned on the clinic website and in reviews include

  • Consultations and six-month health checks
  • Vaccinations and parasite control
  • Microchipping
  • Neutering
  • Dentistry
  • Surgery, plus stated referral services for soft tissue surgery, orthopaedic surgery, and cardiology
  • Diagnostic tests & imaging (x-rays mentioned in reviews; imaging listed on the site)
  • Nurse clinics
  • Blood pressure checks
  • Grooming & nail clipping (nail/toe work mentioned in reviews)
  • Anal sac expression
  • Pet travel documentation (GB)
  • Home visits
  • Emergency & out-of-hours: the website states emergencies are handled via the practice in normal hours, and MiNightVet for out-of-hours emergencies.

Species listed on the website include dogs, cats, rabbits, small mammals (e.g., guinea pigs, hamsters, ferrets), reptiles/tortoises, birds, and backyard poultry.

Pricing

Only prices explicitly mentioned in reviews

  • £111 charged for antibiotics/medicine for a cat’s paw injury (raised in multiple reviews).
  • A quote of £950 for sedation and x-rays, plus £250 for toe nail removal (total £1,200) for a dog.
  • £65 quoted for a urine sample test plus a £60 consultation fee (total £120).

A separate reviewer mentions paying into a monthly pet plan, but no plan price or inclusions are stated.

People

Named staff mentioned in reviews

  • Erin — credited with a successful guinea pig eye removal (procedure outcome noted by the owner).
  • Becky — credited with great follow-up care after that procedure.

Other consistent people-related notes from reviews

  • Several owners describe vets, nurses, admin and reception staff communicating well and being supportive, including during a pet’s final appointment.
  • One reviewer reports the opposite in a specific situation, saying gentle handling “didn’t exist” when their cat’s paw was cleaned.

Reviews

4.3 stars from 135 reviews. - Communication and support: some owners say the team “always communicate well,” and one describes staff going “above and beyond” to keep a dog comfortable and support the family during end-of-life care.

  • Pricing concerns (repeated): multiple reviews focus on high costs, especially £111 for antibiotics, and one owner reports large quoted costs for imaging and procedures.
  • Handling and care quality is mixed: one owner felt their cat wasn’t properly examined on visits and reported rough handling during paw cleaning, while another reports a successful guinea pig surgery with good follow-up.
  • Feedback/boarding experience: one long-term client criticises how guinea pigs were fed while kenneled and says their complaint was handled poorly.

Special Services

Emergency Services
Vet Nurse Training

Location

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