Valley Veterinary Group – Vets in Reading
Clinic Overview
Valley Veterinary Group, located in Reading, is a well-regarded veterinary clinic that offers a range of services and functions as a Veterinary Nurse Training facility. With an overall Google rating of 4.5 stars from 80 reviews, it is generally well-received by its clientele. This suggests a strong level of customer satisfaction, although the number of reviews is slightly below the threshold for absolute reliability.
The clinic is praised for its professional and caring staff. In particular, reviews highlight the dedication of the vets, nurses, and receptionists, emphasizing their willingness to discuss options and assist clients in making informed decisions. One customer, Marija Langton, commended the clinic for the successful surgical procedures on her dog's legs, while another, Hannah Callier, expressed confidence in recommending the clinic due to the exceptional care provided.
However, there is a notable dissenting opinion from Gabriella Stewart, who rated her experience with a particular vet at the practice poorly. Her review indicates dissatisfaction with the vet's professionalism and the handling of her pet's care, suggesting that the practice may be better suited for routine care rather than specialized treatments.
Despite this, the majority of reviews are overwhelmingly positive. Maria Opara and Sophie Lokes, for example, both highlight the friendly and helpful nature of the staff, with Lokes specifically noting the prompt and gentle handling of her dwarf hamster.
In summary, Valley Veterinary Group is a trusted choice for pet owners in Reading, particularly for routine and general veterinary care, with a staff that is generally perceived as caring and professional. Potential clients might consider this feedback when assessing the clinic's suitability for specialized care needs.
Special Services
Animals Treated at Valley Veterinary Group
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Valley Veterinary Group
Opening Hours
Hours
Reviews for Valley Veterinary Group
Note: Showing the 5 most recent Google reviews out of 80 we track in total. Recent reviews may not be representative of overall sentiment.
marija langton
6 months ago
Dog had crutiate ligament operation on her left leg, had her right one repaired 18 months ago. Valley vets have done a fantastic job and all staff have been caring & professional. Couldn't wish for better.
Hannah Callier
8 months ago
Fantastic staff; the vets, nurses and receptionist. Really care about the animals, discuss all options and help you make any decisions. Have and will continue to recommend!
Gabriella Stewart
9 months ago
My not so favourable opinion in this review is directed primarily towards the reaction of a particular vet who works at this practice rather than the practice as a whole. I feel that her conduct was lacking in professionalism. I requested to know if specialist care could be administered for my pet and this vet affirmed that it could be and was initially very forthcoming in discussing it. However after I asked questions in order to be better informed and reassured about the care that would be offered, which any owner would do, she changed her tune at the last minute and I was obliged to urgently seek help elsewhere causing me added worry and stress. I do not think she behaved very well over this matter which accounts for my low rating. Having said this I am glad that I went elsewhere because I do not think this practice is appropriate for anything other than routine, basic care.
Maria “Local Guide” Opara
2 years ago
The veterinary surgery to me. The staff are fantastic and so friendly. They are so helpful. The vets are amazing and I have been with this surgery for a long time . I feel relaxed when my pet goes there. I trust them 100%. I would recommend this surgery to everyone.
Sophie Lokes
3 years ago
Got same day appointments on both occasions that my little dwarf hamster was unwell. The staff treated and handled him very gently, and got back to me quickly when I called up for advice regarding his medication. They clearly care very much about their patients, no matter how great or small. Cannot recommend enough!
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