
Valley Veterinary Group, located in Tutts Clump, Reading, is a veterinary clinic offering a range of services, including a veterinary nurse training facility. While the clinic holds a modest Google Maps rating of 4.2 stars from 9 reviews, the feedback presents a mixed picture.
Positive reviews highlight the clinic's professionalism and compassionate care. Karen Brown praised the empathetic support provided by the vet, Alex, and her assistant, Charlotte, during a difficult euthanasia process. Christina Clark and Peter Ironside also commended the team for their professionalism and reassuring care over the years, recommending the clinic to others.
However, not all experiences have been positive. Eleigh Brewer expressed dissatisfaction with the clinic’s pricing, citing a significant markup on medication costs, which was notably higher than online alternatives. This concern over pricing transparency is an important consideration for potential clients. A concerning review from Mollie J, albeit from four years ago, reported a tragic incident involving her pet, casting doubt on the clinic's competence. This review stands out due to its severity, although it is not echoed by others in the recent feedback.
Overall, Valley Veterinary Group seems to have a dedicated team that receives praise for their care and empathy. However, potential clients might want to consider the mixed reviews, particularly regarding pricing and the isolated incident of poor service. As ever, it's advisable for pet owners to conduct further research and perhaps visit the clinic to form their own opinions.
Note: Showing the 5 most recent Google reviews out of 9 we track in total. Recent reviews may not be representative of overall sentiment.
a year ago
Sadly, had to have my beloved 15 year old Border Collie euthanised recently. The vet Alex and her assistant Charlotte, were so very professional, kind and sympathetic at this terribly difficult time.
a year ago
Vets are pretty good, and staff are always friendly. However, the markup on medication is ridiculous. My large breed dog needed some Apoquel, as his regular prescription delivery (prescription script costing around £25) was delayed. 10 x tablets would cost £20 maximum elsewhere, usually closer to £1.80 per tablet online. I was charged £40. FORTY POUNDS! Over double what we usually pay for marked up medication. Very disappointing.
4 years ago
PLEASE DONT USE THIS VET!!!!!!!!!! This vet is sadly the reason my dog is not here today. THIS COULD HAVE EASILY BEEN PREVENTED. I understand things happen, but I do feel the need to make people aware as now i have found out the very same vet has also killed two of my friends dogs. If you want your lovely pet for a long time... do not use this vet. The man talks so convincingly when in reality he clearly has no idea what hes talking about...
9 years ago
The Valley veterinary Group are a great team of professionals, so lovely and caring to our pets... Thank you for being so helpful.. would recommend to anyone. Fab vets
10 years ago
We have used Valley Vets for a number of years now. Its great to know that your pets are in safe hands. Thanks again Guys.
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