Vets Now (Reading)

Vets Now (Reading) is part of the Vets Now emergency veterinary group within IVC Evidensia, providing out-of-hours care for dogs, cats and small animals. The clinic says it opened in 2004 and is RCVS-accredited as a Small Animal Emergency Service Clinic. It is set up for urgent and critical cases with on-site diagnostics and hospitalisation, and recent reviews continue to describe quick access, overnight care and regular updates for owners.

Services

• •Out-of-hours emergency care for dogs, cats and small animals during nights, weekends and bank holidays.
• •Critical care and hospitalisation, including a hospital ward and isolation unit. Recent reviews describe pets being kept in overnight for monitoring and treatment, including bladder drainage, rehydration, IV fluids, IV antibiotics and pain relief.
• •Diagnostics and monitoring on site, including in-house laboratory testing such as haematology, blood smear analysis and blood pressure monitoring, plus X-ray, ultrasound and ECG.
• •Procedures and advanced treatments listed by the clinic include an operating theatre, endoscopy, blood transfusions, advanced fluid therapy and advanced pain management.
• •Examples from recent reviews include emergency treatment for urinary problems and bladder stones, acute haemorrhagic gastritis/gastroenteritis, rabbit gut stasis or constipation, overnight care for cats and dogs, and urgent appointments for small pets including a hamster.

Pricing

No published pricing information is currently available for this clinic.

People

• •Anita (vet) is praised for patient, thorough care for a rabbit with probable constipation.
• •Paula is thanked for an attentive, top-to-toe examination and calm handling of a nervous rabbit with signs of gut stasis.
• •Cherie and Joanne (receptionists) are both mentioned positively for kindness and helpfulness during emergency visits.
• •Maddie (nurse), Lara, Natasha, Dannii and Nathan are all singled out in reviews for caring support during urgent treatment and overnight stays.

Reviews

Google reviews sit at 4.2 stars from 297 reviews.

• •Fast access in emergencies is a consistent positive theme, with reviews mentioning appointments offered within 30 minutes and pets being seen within about an hour of calling.
• •Kind, reassuring care comes up repeatedly, especially during stressful overnight admissions. Owners mention being kept informed, staff handling pets gently, and in one case being allowed to sit with a hospitalised dog.
• •Rabbit and small-pet care stands out in several reviews, with detailed praise for thorough examinations and low-stress handling for rabbits, plus a very positive report from a hamster emergency.
• •Cost is the main recurring criticism, with several reviewers describing out-of-hours fees as very high and a few reporting frustration around billing or insurance administration. There is also an isolated complaint about a missed ear infection diagnosis after a more serious problem was discussed.